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Insurance Claim
Need to File a Claim? We’re Here to Help.
We understand that filing an insurance claim is often tied to a difficult or stressful life event. Our priority is to help you through the process as quickly and smoothly as possible. While your claim is processed directly by your insurance carrier, we are your dedicated advocates to guide you every step of the way.
Your 3-Step Claim Process
To ensure the fastest resolution, please follow these simple steps:
- Identify Your Carrier: Locate your policy card or documents to confirm the name of the insurance company that holds your coverage (e.g., BCBS, Humana, etc.).
- Contact Your Carrier Directly: Use the dedicated phone numbers or claim links listed below. Your carrier is responsible for providing claim forms and processing your request.
- Notify Our Agency: Once you’ve started the claim, text or email us. We can assist with communication, ensure forms are completed correctly, and follow up on your behalf.
Direct Contact Information by Coverage Type
For immediate service, please call the dedicated claims line for your policy. Have your policy number ready before you call.
Life Insurance & Annuities
- For Life Insurance Death Claims or questions about Annuity Disbursements, please contact your specific carrier (e.g., Lincoln Financial, Prudential, etc.) directly. You can find their number on your annual statement or policy documents.
- Need Immediate Assistance? If you cannot locate your policy information, please text us immediately at 832-971-1963.
Health & Supplemental Claims (Medical, Dental, Vision)
Claims for Health, Dental, or Vision are typically handled by your provider submitting bills directly to your insurance company. If you have questions about a bill or payment, please call the number on the back of your ID card.
- Blue Cross Blue Shield (BCBS): [Carrier Claim Phone Number] | [Link to Carrier Claim Website]
- Humana: [Carrier Claim Phone Number] | [Link to Carrier Claim Website]
- Cigna Healthcare Plans: [Carrier Claim Phone Number] | [Link to Carrier Claim Website]
- Supplemental Insurance (Aflac, Colonial, etc.): [Carrier Claim Phone Number] | [Link to Carrier Claim Website]
- (List all major carriers here: Ambetter, Oscar Health, etc.)
Travel Insurance (GeoBlue, etc.)
- GeoBlue Member Services / Emergency: [GeoBlue Global Emergency Phone Number]
- GeoBlue Claims Submission: [Link to GeoBlue Online Claim Form]
What We Do When You File a Claim
As your independent agent, our role is to support and advocate for you throughout the claim process. We can help with:
- Clarification: Explaining complex paperwork or the steps required by the carrier.
- Troubleshooting: Intervening with the carrier if you face unnecessary delays or confusion.
- Documentation: Ensuring you have all the necessary forms and contact information.
- Guidance: Providing general advice on what to expect during the claim adjustment process.
If you have started a claim and need guidance, please reach out to us during our business hours.